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Cynthia Oswald

Surface Design, Fine Art + Branding for Creatives

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    • Botanical Illustration
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Email Marketing

Email Deliverability

How to Keep Your Emails Out of Junk Folders
How to Keep Your Emails Out of Junk Folders

Email deliverability has become a hot topic recently, especially with updated standards aimed at reducing spam. While these changes are great for inboxes everywhere, they can create headaches for small business owners and individuals who rely on email to communicate with clients and customers. If you’ve noticed your open rates dropping or heard that your emails are landing in junk folders, don’t worry—you’re not alone. Here’s a quick and simple guide to improving your email deliverability.

Step 1: Set Up SPF (Sender Policy Framework)

What is it? SPF tells email servers which servers are allowed to send emails on behalf of your domain. Without it, your emails may look suspicious and get flagged as spam.

How to Set It Up:

1. Log into your domain registrar (e.g., GoDaddy, Google Domains, etc.).

2. Go to the DNS settings or DNS management section.

3. Add a new TXT record with these details:

  • Name/Host: Enter @ (or leave it blank if required).
  • Value/Content: Use the SPF record provided by your email provider. You can typically find this record in their documentation or support center. For example, Gmail users might use: v=spf1 include:_spf.google.com ~all
  • TTL: Leave it as default or set it to 1 hour.

4. Save your changes

Learn more about SPF here.

Step 2: Set Up DKIM (DomainKeys Identified Mail)

What is it? DKIM adds a digital signature to your emails, proving they came from you and haven’t been tampered with.

How to Set It Up:

1.Go to your email provider’s admin settings:

  • For Google Workspace, navigate to Admin Console > Apps > Google Workspace > Gmail > Authenticate email.
  • For Microsoft 365, go to the Exchange Admin Center > Mail Flow > DKIM.

2. Generate a DKIM key. You’ll get:

  • Selector/Name (e.g., google or mail).
  • Public Key (a long string of characters).

3. Add another TXT record to your DNS settings:

  • Name/Host: Use the selector + _domainkey. Example: google._domainkey.
  • Value/Content: Paste the public key.
  • TTL: Leave as default or set to 1 hour.

4. Save the record and verify it in your email provider’s admin panel.

Find a DKIM setup guide here.

Step 3: Add a DMARC Record

What is it? DMARC tells email servers how to handle messages that fail SPF or DKIM checks—whether to reject, quarantine, or accept them.

How to Set It Up:

1. Add another TXT record in your DNS settings:

  • Name/Host: _dmarc
  • Value/Content: Example DMARC policy: v=DMARC1; p=none; rua=mailto:your-email@example.com
  • TTL: Default or 1 hour.

2. To identify the correct DMARC policy values, check your email provider’s recommendations. Most providers will guide you on the best policy based on your sending behavior and needs.

3. Change p=none to p=quarantine or p=reject once you’ve confirmed everything works. Learn more about DMARC here.

Step 4: Test Your Setup

Once you’ve set up SPF, DKIM, and DMARC, it’s time to test everything:

  • Use tools like Mail Tester or MXToolbox to check your email deliverability.
  • Send test emails to friends or colleagues and ask if they land in the inbox.

If you’re a web client of mine, I’m happy to help ensure your email deliverability is on point as part of our project. While I don’t offer this as a standalone service, I’ve seen how small tweaks like these can make a big difference in reaching your audience effectively.

Let’s make sure your emails shine where they belong—in the inbox!

web designer

Is your website optimized to reach its fullest potential in search engines? Whether you’re looking to improve your site’s SEO strategy or start building a strong online presence from the ground up, I’m here to help. Let’s discuss how we can increase your visibility and attract more of your ideal customers. Reach out for a personalized SEO consultation, and together, we’ll ensure your website not just exists but stands out and attracts the audience it deserves.

Book Your Web Design Consultation

Your site is up and running, now what?

5 Things To Do After Launching Your New Site

Congratulations! You’ve made it through the messy middle and launched your website. There is probably so much more you’d like to do. Can I tell you a secret? That is a good thing. Your website is a living, breathing business asset and it can and should grow and change over time—just as your business does. Features like email marketing, payment processing, calendars, social media, and much more can seamlessly integrate with your website. As you’re working on your marketing and communication platforms as a whole, keep in mind that you may be able to connect them directly to your website to help streamline your efforts and save time. There are endless possibilities, so let’s just start with my top five …

1. SEO Strategy

If you don’t have an SEO Strategy now is the time to get one started. What do you want to be known for? Write about it. What new and relevant content can you share about within your industry? Building and sharing relevant content will enhance your SEO naturally. You’ll want to group like-minded pages or content on your site by linking and categorizing appropriately. This helps to show that there is relevant content throughout your site and helps search engines rank it accordingly. Incorporate your mission, values, and core marketing messages to attract your ideal client. Your core marketing messages typically correlate with your SEO Strategy. Building on your keywords over time looks like building content that is relevant to your core messaging and adding it throughout your site—whether it’s updating the main pages or building on your blog pages. Within your strategy include how you anticipate sharing your content throughout all of your communication platforms—outside of your website (i.e. social media, email marketing) as well as within.

2. Google Analytics & Search Console

Reviewing your Google Analytics and Search Console week over week, month over month, year over year, will help to inform you on which marketing efforts are working. Make a note of the pages that users are staying on the longest, navigating to other pages, and generally visiting the most. How can you utilize those locations to obtain your goals? Are there pages that users are dropping off quickly or not navigating to other pages? How can you develop relevant content and an opt-in that will enable users to reengage? Pay attention to where users are coming from—both in location and referral. What keywords are you being found for? Are users clicking through to your site when it appears on a Google search? There is so much that you can dive into with Google Analytics and Search Console. I recommend reviewing reports either monthly or quarterly to optimize your content and be aware of how your site is working for you. Then make changes to the site accordingly based on your business goals.

3. Opt-ins, Automated Emails & Landing Pages

Sync your site with your email marketing provider and ensure that you have locations for the user to opt-in or sign up for your list. I recommend setting up an automated email sequence so that when a user signs up to receive news they’ll receive a few informative emails that include some of your most important content. This way they feel welcomed and you already begin to build trust. Explore utilizing the opt-ins in different locations on the site. Remove the ones that have been there a while and experiment to see what works both visually and verbally. Streamline your goals through creating landing pages. These would be simple pages, targeted specifically to one of your audiences. They can help to achieve a specific goal by engaging the users to take action—sign up for your list, contact you, purchase your offering, follow you on social media, etc. Users could arrive to the landing page via social media, an email blast, another webpage, a digital ad, etc. This is just another way you can build on your site and engage your audience.

4. Social Media

As you develop your website content share it on social media platforms in smaller, digestible chunks, that link back to your site. While you are working on your strategy consider the goal that each of your social media platforms aim to achieve. Be mindful of that goal when sharing socially. For example, let’s say your business Facebook page serves as a fun, informative way, to connect with your current and potential customers. While your LinkedIn account may be acting as a place for you to connect with like-minded businesses or potential partnerships. In this case you may share smaller, lighter imagery and posts that align with your mission and values on Facebook. On LinkedIn you may be writing articles that share more about your process and business development. This is only one example. Understanding the goal and your audience on the platform will help you to determine the types of content you should be sharing.

5. Perform Updates & Added Security

If you worked with me to design and develop your site then it is a WordPress or Shopify site. WordPress is an Open Source Platform that has many contributors from all over the world. There are updates to themes, plugins, and the WordPress platform often. Just as computers and phones perform updates your website should be updated to remain compatible and protected with technology as a whole. I recommend making these updates on a monthly or quarterly basis. Additionally, as time goes on you may decide to add another level of security to your site. This can be helpful if you notice there are frequent visitors from one location with an 100% bounce rate. In this instance you can assume they are trying to hack into your site. If you’re working with me I would have you set up with—SiteGround—which has an excellent security platform. Should you want to add another level I recommend Sucuri.net. This is not necessary from the start but it may be worth investing in as your site and audience grows.

If you don’t have the time or desire to invest in the above let’s connect. I’d love to chat with you about your business goals and see how we might be able to partner on a monthly or quarterly basis to achieve them! Schedule a connection call to get started.

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Designer Cynthia Oswald

About Cynthia

In addition to creating surface design and fine art, I own and manage a boutique branding agency where I help passionate business owners bring to life their creative ideas through brand, print, and web design. My studio is based just outside of Phoenixville, Pennsylvania. When I’m not working you can find me chasing my little ones or dogs around our small home, enjoying a fire with my husband, reading, or riding my bike on the river trail near our home.

Recent Posts

  • Drawing Meaning: The Art and Emotional Power of Letterforms
  • The Wild Garden: Botanical Portraits Rooted in Memory, Place, and Meaning
  • The Quiet Beauty of Clay-Coated Wallpaper
  • Heirloom Revived: The Story Inside an Object
  • The Art of Holding Your Vision (and Returning to It)
  • The Rhythm of Slow Art: Why I Paint Botanicals All Year Round
  • The Gift of Unfinished Work: Embracing the In-Between in Creative Projects
  • From Keywords to Connection: The Evolution of SEO for Storytellers
  • SEO Glossary Made Simple: Key Terms Explained
  • Travel Notes from Italy: Lucca, Spello, and the Everyday Beauty That Inspires My Art

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